Refund Policy
We understand that plans can change. Please review the following policy before registering for a class.
Cancellations and Refunds
Cancellations made at least 48 hours before the scheduled class may receive a refund or transfer the registration to another available date.
Cancellations made less than 48 hours before the scheduled class are nonrefundable.
rescheduling
Students may reschedule one time at no additional cost when the request is received at least 48 hours before the class. Rescheduling is subject to class availability.
Additional rescheduling requests may require a new registration and payment.
online and hybrid courses
Online course access, digital materials, access codes, and third-party course fees are nonrefundable once they have been issued or accessed.
Students enrolled in a hybrid course must complete the required online portion before attending the in-person skills session. Failure to complete the online portion does not qualify for a refund.
late arrivals and no-shows
Students who do not attend their scheduled class, arrive too late to participate, or are unable to complete the course requirements are not eligible for a refund or transfer.
cancellations by 2nd life
If 2nd Life cancels or reschedules a class, students may transfer their registration to another available date or receive a full refund.
emergency situations
We understand that emergencies happen. Emergency requests may be reviewed individually, but refunds or transfers are not guaranteed.
To cancel or reschedule, please contact 2nd Life using the contact information provided on this website. Refunds may take 5–10 business days to appear, depending on the original payment method and financial institution.
By registering for a class, you acknowledge and agree to this Cancellation, Rescheduling & Refund Policy.