top of page

Privacy Policy

Last updated: September 24, 2026.

​

2nd Life (“2nd Life,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains what information we collect through our website, how we use and share it, and the choices available to you.

1. Information We Collect

We may collect the following information:

  • Your name, email address, telephone number, and billing address

  • Course registrations, selected class dates, attendance information, and certification-related information

  • Payment and transaction information

  • Messages submitted through our contact forms, email, or telephone

  • Information you voluntarily provide regarding accessibility accommodations or other training needs

  • Technical information such as your IP address, browser type, device type, pages visited, and website activity

  • Information collected through cookies and similar technologies

Payments may be processed by Wix or another third-party payment provider. We generally do not receive or store your complete payment-card number.

Please do not submit medical or other highly sensitive information unless it is necessary for an accommodation or course-related request.

2. How We Use Your Information

We may use your information to:

  • Process course registrations and payments

  • Send booking confirmations, reminders, receipts, and schedule updates

  • Provide course materials, online-course access, completion records, or certificates

  • Respond to questions and customer-service requests

  • Arrange reasonable accessibility accommodations

  • Maintain attendance, transaction, and business records

  • Operate, secure, troubleshoot, and improve our website

  • Prevent fraud or misuse

  • Meet legal, accounting, regulatory, or certification requirements

  • Send promotional communications when you have agreed to receive them

You may unsubscribe from promotional emails at any time by using the unsubscribe link in the message or contacting us. You may still receive necessary communications about an existing registration.

3. How We Share Information

We may share information with service providers that help us operate our business, including:

  • Wix, which hosts and supports our website and booking system

  • Payment processors

  • Email, communication, and customer-management providers

  • Course, certification, or training-platform providers when needed to deliver a course or certification

  • Accountants, attorneys, insurers, and other professional advisers

  • Government agencies or other parties when disclosure is required by law or reasonably necessary to protect safety, rights, or property

We may also transfer information as part of a merger, sale, reorganization, or transfer of all or part of the business.

2nd Life does not knowingly sell or rent personal information for monetary consideration. If we use advertising technology that is treated as a sale, sharing, or targeted advertising under applicable law, we will provide any required notice and opt-out method.

4. Cookies and Website Technologies

Our website and Wix may use cookies and similar technologies to:

  • Keep the website functioning properly

  • Remember preferences

  • Support bookings and payments

  • Understand website traffic and performance

  • Provide analytics or advertising features that we have enabled

Where required, you may use our cookie banner to accept or decline nonessential cookies. You may also control cookies through your browser settings. Disabling certain cookies may affect website functionality.

5. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining business and certification records, resolving disputes, and satisfying legal, tax, or accounting requirements.

Retention periods may vary depending on the type of record and the reason it was collected.

6. Information Security

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

If you believe your information may have been compromised, please contact us promptly.

7. Children’s Privacy

Our website is not intended for children under 13 to use independently, and we do not knowingly collect personal information directly from children under 13 without appropriate parental or guardian involvement.

If a minor will attend a course, a parent, guardian, school, employer, or other authorized adult should complete the registration when appropriate.

If you believe a child has provided personal information without proper authorization, please contact us so we can review and, when appropriate,

delete it.

8. Your Privacy Choices and Rights

Depending on where you live and the law that applies, you may have the right to:

  • Request access to personal information we maintain about you

  • Request correction of inaccurate information

  • Request deletion of certain information

  • Obtain a portable copy of certain information

  • Withdraw consent where processing is based on consent

  • Opt out of certain targeted advertising, sales, or profiling activities

  • Appeal a decision concerning a privacy request

To submit a request, email [INSERT PRIVACY EMAIL ADDRESS] with the subject line “Privacy Request.” We may need to verify your identity before completing the request.

If we deny a request and applicable law provides an appeal right, you may appeal by replying to our decision with the subject line “Privacy Appeal.”

You will not be discriminated against for exercising an applicable privacy right.

9. Third-Party Websites and Services

Our website may contain links to third-party websites or use services operated by other organizations. Their privacy practices are governed by their own policies, and we are not responsible for their websites or privacy practices.

10. Changes to This Policy

We may update this Privacy Policy as our services, technology, or legal obligations change. The revised policy will be posted on this page with an updated “Last updated” date.

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact:

2nd Life
Email: info@2ndlifecpr.org

bottom of page